Fakturata
fakturata.com
Fakturata
BG
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Last updated: 02.10.2026
These terms govern Fakturata (fakturata.com), provided by SHOPFILES LTD („ШОПФАЙЛС“ ЕООД), 3 Atanas Vlaev Street, Sevlievo 5400, Gabrovo region, Bulgaria, Company ID 204350007, VAT BG204350007 (the "Provider").
The agreement is concluded on successful registration with a separate, initially unchecked acceptance checkbox. Anyone registering for a company must be authorised to act for it. We record the version and time of acceptance. Cookie preferences do not accept the agreement.
Fakturata is a software tool for invoicing, purchases, tax statements and AI features. The service is provided "as is" and "as available".
The service does not provide accounting, tax or legal advice. Documents start as drafts unless explicitly issued or an issuing automation is configured. Issued invoices are not drafts. The User reviews data, tax treatment and reports before issuing or filing.
The User is responsible for: protecting account access; the accuracy, completeness and timeliness of entered data (company, clients, invoices, purchases, VAT numbers, documents); correct tax treatment; meeting deadlines and filing returns.
If unauthorised access is suspected, the User must notify the Provider immediately at [email protected].
Prohibited: issuing untruthful or misleading documents; violating laws; unauthorised access; overloading, disrupting or damaging the system; scraping; actions endangering security or third-party rights.
For a breach or immediate security risk, the Provider may restrict access to the extent necessary. Where feasible and lawful, we explain the reason and how to remedy it. Contractual and statutory rights for culpable non-performance remain unaffected.
The software, code, design and Fakturata brand are owned by the Provider and protected by copyright. The User receives a non-transferable, non-exclusive right of use for the term of the service.
Data entered by the User (invoices, clients, documents) remains the User’s property. The User grants the Provider the right to process such data solely to provide the service.
The Provider does not guarantee uninterrupted, error-free or secure operation. Interruptions, maintenance, updates and feature changes may occur without notice.
Material contract changes are notified in advance with an effective date and an opportunity to terminate before that date; they do not retrospectively affect paid periods. Urgent legal or security changes may apply immediately. Separate express acceptance is obtained where required by law.
To the maximum extent permitted by applicable law, the Provider is not liable for: inaccurate or incomplete documents and statements; incorrect VAT treatment; missed deadlines; fines, penalties, interest or other consequences from NAP, municipalities, social security or other authorities; losses, lost profits, business interruption; loss, damage or unauthorised access to data; acts or omissions of payment providers (Stripe, ePay), email or AI service providers; errors in AI results.
The Provider’s total liability on any grounds is limited to the amount actually paid by the User for the service in the last 12 months, and for free use — to EUR 0 (zero).
Where lawful, the Provider is not liable for indirect or consequential losses or lost profits. These limitations apply only to the extent lawful, including for free services.
Nothing in these documents excludes or limits liability for intentional misconduct or gross negligence, or any liability or rights that cannot lawfully be limited, including mandatory consumer and GDPR rights.
Subject to applicable law, the User is responsible for proven losses and reasonable third-party claim costs caused by their culpable breach of law, rights or the agreement. This excludes losses caused by the Provider and does not waive consumer rights.
The Provider is not liable for non-performance caused by circumstances beyond its reasonable control (natural disasters, war, cyber-attacks, internet/provider outages, government acts, etc.).
The User may request termination and account closure at [email protected]. For planned discontinuation we provide reasonable notice and an export opportunity, unless prevented by law or an immediate risk.
Data deletion/return follows verification of the request, controller instructions and applicable legal duties. Export and archive required accounting records. Termination does not remove statutory refund or compensation rights.
If the User is a natural person acting outside their trade or profession, the mandatory provisions of Bulgarian consumer protection law apply and cannot be excluded by these terms. If the User disagrees with changes to the terms, they may terminate the contract.
Where distance-contract withdrawal rights apply, they may be exercised within the statutory period (normally 14 days) by a clear statement to [email protected]. The registration checkbox is not a request for immediate paid performance or a waiver of that right. Statutory exceptions require their conditions to be met separately.
Bulgarian law applies. Disputes are resolved by the competent Bulgarian court. For consumers, the jurisdiction rules of Bulgarian consumer law apply.
Contact: [email protected]. These terms are severable — if a clause is invalid, the remaining clauses remain in force. These terms constitute the entire agreement between the parties.
Features and limits are shown in “Plan and billing”. Registration does not trigger payment. A paid plan is activated under confirmed price, term and payment conditions; changes do not retrospectively affect a paid period. Costs for your own OpenAI key and connected payment/other providers are governed separately with them. We do not promise automatic subscriptions or coupon redemption where that process is unavailable.